Wallet Support
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Token Holder FAQs:
General FAQ
32
How do I set Up two-factor Authentication (2FA)
I didn't scan the 2FA QR code before hitting done
Do I need 2FA to login to my account?
I'm locked out because I don't have access to my 2FA
Can I leave my tokens in my Uulala wallet?
See all 32 articles
Buyback FAQs
15
Can I be paid out in USD?
I have changed my mind can I take my tokens out of the BuyBack?
How are tokens purchased from the Buyback
I need to change the wallet address I added to the Buyback
How long does it take for tokens to be purchased from the buy back?
See all 15 articles
Atomic Swap FAQs
13
Can I send the tokens directly to an exchange address?
Do I need to perform an Atomic Swap to send tokens to the Buyback?
I've completed the swap but the tokens aren't showing up in my wallet
What is the token address & symbol?
I have two type of tokens showing in my MEW wallet EUULA & UULA
See all 13 articles
Peer-To-Peer, Private Sales, & Transfers FAQs
5
Are their fees to transfer Peer-to-peer?
Will Uulala help facilitate a private sale?
Am I able to create a new wallet for a family member who does not have a current account? I would like to transfer tokens to them.
How many tokens can I transfer at a time to another wallet?
How long does it take to process a peer-to-peer transaction?
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