General FAQ
Please make sure you have downloaded the Google Authenticator App to your phone and understand how it works PRIOR to turning on 2FA in your wallet. Once...
Mon, 11 Mar, 2019 at 3:21 PM
Please email [email protected] using the email account linked to your Uulala Wallet, with a photo of you holding the document you used to complete you...
Mon, 25 Mar, 2019 at 5:25 PM
No. Every action within the account is protected by 2FA so you do not need to enter the code when you login.
Mon, 11 Mar, 2019 at 3:25 PM
Please create a support ticket or email [email protected] with a copy of the ID you used to confirm your KYC using the email account linked to your Uu...
Wed, 13 Mar, 2019 at 10:02 AM
Yes! You CAN keep your tokens in your Uulala wallet for as long as you like and they will just sit there.
Mon, 11 Mar, 2019 at 3:29 PM
We are in the process of finalizing our exchange listing and will be notifying token holders once the details are confirmed. This will be finalized in Q2 an...
Thu, 11 Apr, 2019 at 4:05 PM
We are in the process of finalizing our exchange listing and will be notifying token holders once the details are confirmed. This will be finalized in Q2 an...
Mon, 25 Mar, 2019 at 3:38 PM
If you have not completed an atomic swap and paid the 2% transaction fee or you have not sent any tokens to the buyback or peers. Please create a suppo...
Wed, 13 Mar, 2019 at 8:55 AM
We will not be announcing exchange application information. We will be updating everyone on where we are listing once our application has been approved. Thi...
Mon, 25 Mar, 2019 at 3:39 PM
Please understand that due to the number of token holders we have with Uulala we can only announce confirmed details to avoid miscommunications, confusion, ...
Wed, 13 Mar, 2019 at 9:32 AM