General FAQ

What is an ID confirmation photo?
An ID confirmation photo is a picture of you, the account holder, holding your ID document you used to verify your KYC with a note stating the current date ...
Tue, 26 Mar, 2019 at 2:03 PM
What can I do with my tokens/ what are my options?
Your options are:  Add them to the buyback pool. Uulala is purchasing tokens as needed to log transactions to the blockchain for $0.25 per token. This...
Tue, 10 Sep, 2019 at 1:28 PM
Where do I find my token balance?
When you log into your wallet. On the first tab called "wallet", you will be able to see your token balance at the top.
Mon, 1 Apr, 2019 at 7:51 AM
Do I have to Sign up to access the FAQ
The only time you need to sign as a user in our FAQ system is if you wish to view or add to your support ticket through the portal. http://walletsupport.uula...
Mon, 1 Apr, 2019 at 7:54 AM
i have uulala wallet account.. where my token was store
To view your tokens and transact within your wallet visit https://my.uulala.io/ For token holders who purchased during our ICO your login details are the sa...
Mon, 1 Apr, 2019 at 7:55 AM
Do I need to sign up to use this Uulala wallet support?
No, the only time you need to register as a user is if you wish to view or add to your support ticket through the portal. http://walletsupport.uulala.io/supp...
Mon, 1 Apr, 2019 at 7:56 AM
How much are the tokens currently worth?
If you allocate the tokens to the buyback pool they will be purchased over time on an as-needed basis by Uulala for $0.25 USD.  Our first exchange listi...
Mon, 10 Jun, 2019 at 11:43 AM
Do I need to login to access the wallet support & are the login details the same as my wallet login details?
The only time you need to sign as a user in our FAQ system is if you wish to view or add to your support ticket through the portal. You need to sign up separ...
Mon, 1 Apr, 2019 at 3:56 PM
Can I convert my tokens to BTC/Bitcoin or ETH using Coinbase?
No, we are not currently listed on the Coinbase exchange.  To convert your tokens you first need to complete an Atomic Swap to convert our internal util...
Wed, 3 Apr, 2019 at 4:30 PM
Can we request when we receive our crypto payout from the buyback?
We will be batching the crypto payouts for the buyback at set times once people have reached a set threshold of tokens purchased. Due to this, we are not abl...
Mon, 8 Apr, 2019 at 2:30 PM